"Excellent treatment"

About: Solihull Hospital

Went to this hospital (Ward 16) as a day patient on 12th September 2014. From the time I arrived at 7.20am until I was discharged at tea time the treatment I received was excellent. Nursing staff on the ward and the theatre staff were reassuring at all times and I felt totally at ease. The cup of tea I was given in the recovery room was much appreciated as I had not had anything for 14 hours. My grateful thanks to you all.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Ms Clarke,

Firstly I must apologise for the delay in responding to you and would also like to take this opportunity of thanking you for your kind comments. I will certainly make sure this is passed onto the relevant team for you.

Kind regards

Margaret Mitchell

  • {{helpful}} of {{total()}} people think this response is helpful