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"Appaled"

About: Brighton General Hospital

Thank you to the nurses that did there best to help me, but to the appalling system that treats humans like cattle backing them up into the corridors on trolly, examining and taking bloods in those corridors while being used as a public walk through. To every member of staff who managed to make people feel guilty for even walking into A&E with there ailments and illnesses, for making people feel they had to apologies for existing ., no patient in the 10 hours I spent in A&E was rude or impatient yet you all kept telling sick people how busy and stressed you where, sick people do not want to here that, we could see you where busy. So after 10 hours I was given a drug I did not want, of sitting on a trolly in pain, of being told I would have this test and that test but ended up with just a blood test and a xray, then given Morphine and told it was that or paracetamol, even after I said I did not react well. by the time the Surgical team arrived (No name badges) there was no pain, he pulled me around like a peace of meat, I was high on your Morphine and tired and in pain and being told by this nameless man that because I was in no pain ( morphine tends to do that ) that there was nothing they could do but wanted to admit me, I tried to explain that I was confused as it seemed to have gone from loads of tests to non because i was not in pain..I was cut off with ^If you will let me finish^ then treated like I was being unreasonable after 10 hours! of feeling like a inconvenience, me unreasonable? upshot I asked if I was in danger because I care for a very ill person and got my tale out of there. I am still in pain and struggling, in bed to tired to get up as I am quite ill waiting till Friday to see my GP where no doubt I will be told I should not have left the hospital in so compromising my future care Thanks Brighton

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Responses

Response from Royal Sussex County Hospital 7 years ago
Royal Sussex County Hospital
Submitted on 12/09/2016 at 14:29
Published on nhs.uk on 13/09/2016 at 02:32


Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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