"Extremely poor service surrounding miscarriage."

About: Royal Lancaster Infirmary

My partner and I visited Lancaster Infirmary following a problem pregnancy - a miscarriage followed later. The doctor who dealt with us was extremely insensitive. The options were explained to us but the doctor then proceeded to refuse to accept our chosen option. Samples and bloods were taken but then not tested. Weeks later, further samples were taken and again not tested. We have just been told that any complain must be put in writing as no staff member can explain the lack of compassion or poor service.

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Response from Royal Lancaster Infirmary

We are very sorry about the care you received. Please could you contact our Patient Relations team on 01539 716621. Then we will be able to fully follow up on your concerns and respond directly to you.

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