"Visitor review"

About: Royal Oldham Hospital

My wife was admitted to t4 ward on Thursday after waiting in AE for seven hours on a trolley when I went to visit her the staff where very off and treated me as I was the enemy I was blanked every time I said good night to the staff I have alway held doctors and nurses in a great asteem they work very hard and I would like to thank them for looking after my wife she was very ill and as now left the hospital awaiting a operation I under stand their frustration and long hour they have to do but it's their managers at fault and not the visitors and patients some changes need to be made to make the hospital staff more happier in what they do managers take note

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Responses

Response from Royal Oldham Hospital

Thank you for leaving your comment regarding your wife’s visit to the Accident and Emergency department at the Royal Oldham Hospital. We are sorry to read how the staff treated you; we are however pleased you feel the staff work very hard. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897. We will forward you comment o the estates team manager to address.

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