"Dedication gives confidence"

About: Kettering General Hospital

I have always had faith that when and if I needed to use the NHS the care and services would be there and I am extremely impressed with the treatment we have just experienced following my partners heart attack. I cannot praise highly enough the ambulance staff who arrived at my partners work, the staff on reception at A and E and the ambulance lady who was behind the desk who took me to Cardiac Assessment Centre (because he had not been taken to A and E). The two nurses who were on duty that day in the assessment room were very very approachable, professional and made the whole experience as calm as possible. Every thing was explained and we were always kept informed on what was going on and what was going to happen next. Finally he was moved to a superb ward Oakley Ward. To use my partners phrase they were ' Spot on', you can tell that nothing is any trouble, all staff are very professional, welcoming, approachable I just could not fault anything about our experience. This has been a very scary time for us but the attention and care that my partner received has been 100% and I cannot thank them enough.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Kettering General Hospital

I am very pleased your experience was positive within all areas during your partner’s care at Kettering General Hospital. As a hospital we strive to provide good patient care and I am glad that we achieved such a high standard for your partner. I will ensure you positive comments are passed onto the teams involved in his care. Thank you for taking the time to give us your positive feedback. Maxine White General Medicine Manager

  • {{helpful}} of {{total()}} people think this response is helpful