"Gallbladder removal"

About: Castle Hill Hospital

I have just had my gallbladder removed. I would just like to say thank you to all the Staff in the Daisy Unit for their care during my brief stay. I was not looking forward to my procedure, but desperately needed it doing and from the moment I arrived at the hospital to the moment I was discharged my care was excellent. The staff were kind, caring and patient. They explained everything that would happen and how I would feel afterwards. I am at home, experiencing pain and I am uncomfortable but because I was so well informed of what to expect I am managing my pain and am not worried about how I feel. I have been given pain relief and good advice on how to aid my recovery. Thank you all so much, reception staff, nurses, anaesthetist and surgeon, brilliant team.

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Response from Castle Hill Hospital

Dear Sarah, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Daisy Unit Team concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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