"Excellent care in a busy environment"

About: Royal Berkshire Hospital

The radiotherapy teams are both caring and efficient in this bustling department which is a very difficult balance to achieve. I was treated as an individual, my concerns addressed and my anxiety recognised. The throughput of patients is staggering considering the high level of care and for an older hospital the level of cleanliness is also very high. I could not have been in safer hands once I had negotiated the one big hurdle at this hospital - parking. If you can be dropped off or come by public transport then do, on some days the stress of trying to park does not initiate a pleasant experience expecially if your symptoms require urgent access to the toilet on arrival.

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Response from Royal Berkshire Hospital

Thank you very much for taking the time to post your comments and for giving such positive feedback. The Radiotherapy Services Manager has passed your feedback on to the whole team at a recent staff meeting. We are glad you felt that the care you received was of such a high standard. We are sorry to hear that parking was such an issue for you. As a department we do try to give as many patients as possible who are driving themselves appointments at times when it is easier.

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