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A&E and Ward 10 stay.

Story from nhs.uk

"A&E and Ward 10 stay."

About: Wansbeck Hospital

The care and attention I received in A&E and subsequently on ward 10 were second to none. This applies to all staff i.e. Consultant through to staff serving meals. My treatment plan was openly discussed with me and I was given the opportunity to ask questions throughout its development. I had ultimate confidence in the treatment I was being provided. I also observed the facilities being cleaned on a regular basis and that fellow patients also received a similar level of care.

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Responses

Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital

Submitted on 26/05/2014 at 20:17
Published on nhs.uk on 27/05/2014 at 04:00

Dear Sir/Madam I am so pleased that you have had such a wonderful experience of care at Wansbeck Hospital. We absolutely understand how important it is for our patients to feel fully informed and involved in all aspects of their care and treatment. It is so reassuring to know that this too was your experience. Thank you also for taking the time to given us some feedback on the cleanliness of the hospital. I know how hard our domestic teams work to maintain a high standard of cleanliness. I will make sure that your comments are shared with them. Best Wishes Annie

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