"I tried to ring Pain clinic 10/03/09 ..."

About: St Mary's Hospital (Portsmouth)

(as the patient),

What I liked

I tried to ring Pain clinic 10/03/09 - no reply

11/03/09 1110 ASKED TO BE PUT THROUGH TO PAIN CLINIC - BEEN HOLDING ON NOW FOR 19 MINUTES - JUST TO CANCEL APPT I cant make - no wonder so many people don't turn up for booked appts - they've probably tried to cancel them but got fed up waiting

What could be improved

answer the phone/ provide an email address

Story from NHS Choices

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Response from St Mary's Hospital

Thank you for your feedback, which has been passed to the relevant department. We apologise that you were not able to contact us.

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