"Calls not returned by the diabetic team"
About: Vale of Leven General Hospital Vale of Leven General Hospital Alexandria G83 0UA
Posted by waterloo (as ),
I have been telephoning the Diabetic Department at the Vale of Leven hospital for two days. I have left three messages in the space of three days and not one person has called me back. At the moment, the Vale of Leven is being covered by the Diabetic team from the RAH. Not only did the answer machine not have a message, but it did not say if the nurses were off today nor if I should phone the RAH.
I have had to go through the whole process of calling my GP, as this service was not replying to my messages, which leave the GP having to call me in between her surgery for a minor thing that could be dealt with by the Diabetic team. There really needs to be more accurate information for patients by the diabetic department as this is not a good way to treat patients.