"Excellent treatment"

About: Royal Bolton Hospital

My wife was taken to the A & E Department yesterday by ambulance after becoming unwell following dental implant surgery in the morning. We would like to record our thanks for the professional and friendly treatment received from all the A & E staff we came into contact with. We were kept fully informed of progress, extra effort was made to find food that was practical for her to eat. When it became necessary for us to be moved out of the bay into the general central area, the Senior Sister on duty came and fully explained the situation the department was in and apologised for having to move us. We were very impressed.

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Responses

Response from Royal Bolton Hospital

I'm pleased to hear you had a positive experience in our A&E Department and that you were pleased with the treatment your wife received. We aim to communicate clearly everything that is happening with regards to a patient's care and provide a friendly, high quality service. Thank you for your kind comments - I will pass them on to the department.

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