"Great Ambulance Staff"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I collapsed in the middle of town and the ambulance staff were amazing maintained my dignity the whole time. They spoke to me and explained what they were doing every step of the way and made me feel at ease.

The staff were exceptional.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear doglover1

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the 111 service and ambulance crew who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and location that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

  • {{helpful}} of {{total()}} people think this response is helpful