"Rude ward clark"

About: Good Hope Hospital / General medicine

(as a relative),

I feel the ward clark is very rude, obnoxious and dismissive.

I had witnessed her talk to a nurse in a very rude way.

She is the first point of contact but I feel her attitude is horrid.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Richard Parker, Managing Director, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Richard Parker

Sarah - sorry to hear your feedback, this clearly isn't what we expect from our staff. If you're happy to email me with further details (richard.parker@heartofengland.nhs.uk) I will pick it up directly with the ward concerned.

Apologies once again.


  • {{helpful}} of {{total()}} people think this response is helpful