"Treatment in Day Surgery unit Ward 20"

About: Bishop Auckland Hospital

I just want to thank all of the staff who treated me in the Day Surgery Unit yesterday for their kindness and professional care. They conveyed a blend of informality and professional expertise that put me at my ease and reassured me that I was in the hands of a well-integrated team of professionals who could give me excellent treatment. It was the best experience I have ever had when undergoing hospital treatment.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to the Day Surgery Ward at Bishop Auckland Hospital (Ward 20) I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

  • {{helpful}} of {{total()}} people think this response is helpful