"Stour centre"

About: Ipswich Hospital

Once we finally got seen cannot fault the care. However the surroundings we had to sit in were frankly bizzare. It was a shabby waiting room/ admin filing photocopier room/ office sectioned off by screens. Every time someone used a toilet or sink next door the drain in the room gurgled. No waste bins. What perturbs me about IHT is the inconsistency have had experiences of fabulous care and settings and then some part of the hospitals are very depressing . If you are going to share your pledges with patients then have the pride to display neatly.

Story from NHS Choices

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Response from Ipswich Hospital

Thank you for this valuable feedback. We will act on your concerns and look at how we can improve the waiting areas. Would you like to meet in person to discuss?

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