"Everyone involved was so professional"

About: Norfolk & Norwich University Hospital / General surgery

(as the patient),

Yesterday I was admitted to the Arthur South day procedure clinic. At reception the young lady was very professional checking my details, from there onto the ward where I was visited by the anaesthetist and my consultant to explain my procedure. When my turn came for the op. I was taken to theatre and my op. was done. Everyone involved was so professional, made one feel at ease and confident in their care. I would like to personally thank everyone on duty during my short stay. Many thanks to you all.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are pleased that everyone looked after you well when you visited the day procedure unit. We will pass on your feedback to the team.

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