"orthopaedics ward 3"

About: Hexham General Hospital

I cannot praise this hospital, staff and all concerned for the quality of care, the understanding and professionalism that I received on my stay here. I have recently had a successful knee replacement and would not hesitate to recommend any future patient here. The standard of care was superb, the food very appetizing, hot and enjoyable. The personnel are health and hygiene concious and infection control cannot be bettered. I congratulate you. I am one of the most nervous people in the world, scared of needles and everything that goes on in a hospital but any future patient should not have any reservations you will be looked after with all the care, understanding, and medical knowledge that is available. A very big thank you to one all. My hospital score is 12 out of 10 if there is such a rating. Marjorie Walker

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hexham General Hospital

Dear Marjorie, What a delightful tribute to our orthopaedic team. Thank you ! I am so pleased that you received all the support you needed from our kind , compassionate and highly skilled staff, especially when you were so worried before your operation. We spend a lot of time monitoring feedback from patients and our teams are always striving for ''perfect 10'' reports from their patients - they be really chuffed they've exceeded all expectations by your award of a 12 ! I do hope the recovery from your knee operation continues to go well and that your pain is manageable. Do give us a call if there's anything you need. With best wishes and thanks again, Annie

  • {{helpful}} of {{total()}} people think this response is helpful