"Three visits and a perfect experience each time"

About: Colchester General Hospital

I broke my shoulder in a fall on Sunday, 31st August. the visit to A&E was very professional and quick,. the initial consultation, X ray and then dealing with the problem were handled swiftly. All the nurses and receptionists were lovely. I returned a week later to see the Orthopedic Consultant who diagnosed the break and set me up for a procedure the following Thursday Everyone we met during this visit were very caring although extremely busy and stretched. We felt very well cared for. On Thursday I went to the ECC who prepared me for the procedure.The deputy Sister was fantastic as she had a long list and no spare beds. The pathway to the operation and afterwards was just great. I was very well looked after all the way through. Throughout my journey I have met professional caring people and cannot speak highly enough of the attention that I have received - thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. Could you email me, using the reference “Comment on Orthopaedics at RDEE4-Colchester General Hospital at 05/09/2014 12:09:12”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful