"with few exceptions, the medical ..."
About: National Hospital for Neurology & Neurosurgery, Queen Square National Hospital for Neurology & Neurosurgery, Queen Square London WC1N 3BG
Posted by erna (as ),
What I liked
with few exceptions, the medical care I received was excellent... but the waiting list is too long.
Food and cleansiness were good.
What could be improved
the hospital administrative interface with patients is unimpressive to say the least. Outpatients appointments and Admissions seem to be highly populated by haughty, sloppy, uncaring, unhelpful people unable to own up to their mistakes. Pleasant and proactive traits are rare.