"I waited 2 hours to see a doctor in A&E "
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY Southmead Hospital / General medicine Southmead Hospital General medicine BS10 5NB
Posted by Indigo44 (as ),
I went to the walk in centre in Bristol and I was told I needed an ambulance. On arrival at Southmead it was chaos. Nobody knew how to open the door. The ambulance staff, one of whom was Gemma Chapman, went above and beyond the call of duty. They booked me in at A&E reception and then refused to leave me in the room I was sent to until it was cleaned up as initially it was too dirty. Someone came to clean up but all they did was sweep around the en suite. There were dirty clothes and rags on the floor.
I was then left in a chair by a bed for over an hour and a half. My head and neck had seized and I also have spinal problems (I have Spondylitis). I even went to walk out on crutches. I waited 2 hours to see a doctor in A&E and had nothing to drink nor any pain relief throughout that time. I also suffer from Angina. I was then transferred from A&E to a General Ward. In my opinion the handover of care was a disgrace. I still required medical attention and I felt so alone and in so much pain.