"Really great service"
About: The Tunbridge Wells Hospital The Tunbridge Wells Hospital Tunbridge Wells TN2 4QJ
Posted by Amy
Got referred by my GP for suspected appendicitis and taken to Surgery assessment unit. The staff were fantastic when I arrived, I was seen near enough immediately. Ok it took 7 seven attempts, 1 doctor and 2 nurses to take blood samples but they were professional and patient, I knew it wasn't their fault. I was told I had to stay the night and shown to the ward. Very friendly staff. Next day same again, couldn't fault the nurses. I was told at 2:30pm to try and eat something and if everything goes ok I will be sent home. 8 hours later I still hadn't seen a doctor to discharge me. The nurses asked 4 times for a doctor to come down. And it left the ward in a troublesome position with everyone on the ward needing to be reviewed so it took 10 hours after seeing one doctor to see another. I appreciate they're busy and doing the best they can but people who really were quite Ill were being left. Overall a pleasant experience for myself. Every single member of staff was cheerful, despite the pressure they were under.