"Heamatology dept"

About: Blackpool Victoria Hospital

after being diagnosed with myeloma in blackburn(where i live) i was referred for a clinical trial at blackpool vic. the whole diagnosis and thought of what was going to happen was very daunting. I cant praise this department highly enough, all thestaff are friendly,effiecient always have time for you no matter how busy it gets and nothing is too much trouble. I understand this dept has only been open 12-18 months but it really is a credit to the hospital, The atmosphere is far from doom and gloom, its cheerful,freindly and you quickly meet and make new friends of patients, funnily enough i quite look forward to going to see them all including the staff. finally taking nothing away room all the other nurses a special mention has to go to one, male nurse if he's not collecting bloods or treatments he's making sure everyone has a brew and biscuit and a friendly chat,he's always smiling i never seen him not and he really does cheer you up even before you speak to him. you are all a credit to the hospital and the nhs thankyou all for making such a traumatic event in my life manageable . p.s also like to thank my cancer research nurse and my keyworker for their reassurance and explaining everything to me and popping in to see me when they can.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

Chris,

Thank you for taking the time to leave feedback on your recent treatment here at Blackpool Victoria Hospital.

I am so pleased to hear that at each of your visits you have been treated so well. I will be sharing your kind comments with the teams involved in your care and treatment.

Your comments will also be very reassuring to other patients attending for similar treatment.

Best wishes for the future,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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