"Problems with access to LCH services - Treatment Rooms"
About: Liverpool Community Health NHS Trust Liverpool Community Health NHS Trust Liverpool L13 1FB
Posted by Lynst9 (as ),
I needed my ears syringing so called my GP and was to told to come in and see the nurse. The nurse confirmed that my ears were blocked and gave me a number to call for an appointment (treatment rooms service). She told me it would be best to call tomorrow as it takes a while for the referral to be processed. I was frustrated by this as in the past I would just have them syringed in the surgery and not have to go through this process. Thinking that there might be an alternative, I visited 2 Walk In Centres and a Chemist, and was told the same thing.
I think this system is idiotic and time wasting and don't understand why I can't just get my ears syringed at my GP surgery.
(Inputted by Healthwatch Liverpool Information Team for a member of the public)