"They dont know a thing"

I have attended this hospital and I asked them about my neurological condition called "Dropfoot". This means my left foot drags behind me, causing me to fall and walking up stairs is difficult without a bannister. This hospital said it was probably nothing more than the tablets I was on. No I said, This is a known neurolgical condition. No it isnt said this hospital. I have letters now from the John Radcliffe Hospital, The Royal Berkshire Hospital, and my GP all who confirmed that I am correct, and that I do have dropfoot. I will start physio in just over a month. Thankfully, this will not be done at this clueless hosptial.

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Responses

Response from Prospect Park Hospital

We are very sorry to hear that you feel the hospital staff did not understand your condition. This must have been very frustrating for you. Do you feel able to get in touch to discuss further and we can ensure we address it with the staff concerned? We will alert all the ward managers to your comments and ensure this is shared within the staff teams. If you would like to get in touch, please contact our Patient Advice and Liaison Service on 0118 9605027 or on email BHT@berkshire.nhs.uk

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