"Fantastically caring nursing staff"

About: Hinchingbrooke Hospital

The nursing staff and play leaders went out of their way to make our seven year old daughter feel special and looked after. This was both on Holly ward and on A and E. The ambulance staff who transferred her to Addenbrookes were also very friendly. The medical treatment was good however there were some issues around communication for example the A and E doctor on Saturday night left us waiting for a very long time without communicating what was going on. However we are all very lucky to have such an amazing service available to us all.

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Responses

Response from Hinchingbrooke Hospital

Many thanks for taking the time to provide feedback on your recent experience at Hinchingbrooke Health Care NHS Trust - we are glad that you feel your daughter was well cared for. We will make sure that we pass on all of your comments to staff in the A&E Department and Holly Ward. Should you require any further assistance, please do not hesitate to contact a member of our Patient Advice and Liaison Services Team on 01480 428964 or by email: hch-tr.pals@nhs.net.

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