"Ambulatory Care Consultant"

About: Darlington Memorial Hospital

I've tried navigating the DMH service and this seems to be the only easy way to make contact. My husband was sent to the Unit by our GP. He has several problems including Parkinson's, cellulitis and anaemia. Although his iron levels were slightly above the magical '8', the GP considered a transfusion would be the best action forwards. He underwent tests at DMH and eventually, the consultant decided to give him a weeks supply of iron tablets. No way was a transfusion going to happen. My husband is now doubly incontinent with 'water pills', constipation from the iron tablets and diarrhoea from movicol to counteract the constipation. He just can't get to the toilet in time due to his excessive tiredness and Parkinson's. I feel that the consultant only took into consideration his branch of medicine, not, as the GP had done, take an overall view as to what is best for the patient. with the many and various problems. I am left to pick up the pieces. The Incontinence Care Department takes up to 6 weeks to deal with cases, as I have just found out from the District Nurse, having duly filled in a 3 day diary. It will apparently take 4 to 6 weeks to overcome the anaemia. I've had to take up the bedroom carpet, and take it to the dump, and the lounge carpet stinks. I'm not sure I can cope much more. I am broken by the NHS.

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Response from Darlington Memorial Hospital

I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices

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