"I am being passed from pillar to post"
About: Queen Elizabeth Hospital / Dermatology Queen Elizabeth Hospital Dermatology SE18 4QH
Posted by Topps (as ),
After 2 failed attempts by my practice to make a referral for me to dermatology at Queen Mary’s Hospital earlier this year, I attended a dermatology appointment in May 2014 to have a suspicious lesion removed. I have not received my results which were promised within 8 weeks.
Despite my continued attempts to contact the Dermatology team on the telephone numbers provided I have had no response. I have tried speaking to my GP who has said he cannot help and directed me back to the hospital, where I continue to get no answer on the telephone.
I am very frustrated and have tried very avenue to resolve this but am being passed from pillar to post. I am worried about my results but am getting no response from the hospital and no support from my GP practice.
How can I escalate this?