"Poor attitudes and rude staff"
Posted by Anonymous
This is a poor hospital and consists of management with very poor attitudes. We had a relative who stayed there recently and I have to agree with other reviews regarding staff care. Staff frequently stand in the office leaning against the wall doing nothing. There seems to be no interaction with patients and there is no greeting at the door and certainly not in a professional way. We were not let out we had to ask to be let out in fact one of the patients actually apologised as she was left wandering around that she could not let us out as we were not seen to the door by staff. When we went to the office my relative and I stood there for 2 or 3 minutes with several staff in the office just staring at us and not asking if we needed any help. The environment also feels very oppressive. In fact my ill relative had to shout for some help before the ward manager came out of the back office.Safeguarding is very poor there is no signing in and out book and the ward manager is very rude and unhelpful. Our relative has had expensive property go missing and no one knows where it has gone. I know it was there as I took it into the hospital and handed it to a member of staff to pass to my relative. This hospital needs investigating as service is very very poor. I have my doubts though as no one is prepared to listen when it comes to issues regarding mental health. It s simply brushed under the carpet.