"Awful !"

About: Good Hope Hospital

I had a cyst remove on my right ovary I woke up in agony I had had a lot of bleeding from the surgery and had a drain and was on morphine when I arrived at ward 2 the staff where nice enough but I was pretty out of it from anaesthetic and the pain killers I was more awake later at nite when they had the agency nurses in and I was appalled they where very rough when trying to so their checks and woke me up only for her to discover I had bleed from my incisions and the bed and myself where covered in blood they then left me for an hour and a half in my own blood ! I call several times and they said they would do it in a bit it came to the point when the woman opposite me went and found them and told then to clear up the blood i asked if I could see the doctor so I could find out why I had so much bleeding and the response I got was it's 1 in the morning it's gonna take forever ! The attitude was discussing when the finally changed the bed they where very forceful with me as I couldn't get out at the time I finally fell asleep the day staff where nice and friendly and gave me pain killers when needed I was there a few days and then I was practically kicked out I said should I really be going when I'm still bleeding into the drain there response was it's fine and then practicall ripped it out of me I was in so much pain I screamed and was crying and their response was it doesn't hurt that much the following nite at home I had a high temp but went to bed and took my antibiotics but woke up about 4 and was being sick none stop for about 2 hours my mom then called the ambulance and they took me in with a temp of 102 I was given intravenous antibiotics and they said they would do an ultra sound to make sure I wasn't bleeding internally they decided not to do so and sent me home the following nite I took my tablets again but this time I woke up in a panic attack my hands face and legs where numb and I had severe sickness again so mom called ambulance again and I was taken to a&e where I was told I have septicaemia and my body is in shock after spending 6 hours in a&e because they had no beds apparently granted I left earlier that day and the ward had a total of 3 people in it I was finally taken up to a room with 6 empty beds and they said u can choose wich one u want what a joke !!! I was taken for an X-ray and then brought back to the ward it was now about half 6 in the morning and the staff where starting to change over I was very tired but as it was the morning rounds I was kept awake I saw my nurse from the past week walk past and I could here her talk to the other nurses so I was very shocked and upset when they started making fun and laughing about the fact I was back again not really what I needed after a nite from hell they kept me in and finally did an ultrasound and found a large amount of blood so I had to have another laprocopic to drain the blood I had 500ml plus clots !! And the response I got was no wounded u where in pain really !!!!

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Response from Good Hope Hospital

Dear Claire, thank you for your frank and honest feedback into your experience at Good Hope. I would be more than happy to look into this further for you but would need some more details. You can contact me on 0121 424 0808 Kind regards Margaret Mitchell Deputy Head of Patient Services.

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