"the plane tree centre"

About: Whipps Cross University Hospital

Found some of the nurses more interested in having their own conversations rather than attending to the patients. Some nurses quite friendly, caring and kind but majority were very uncaring, cold and uninterested. Quite shocked as have not been in hospital for many years and had an image that nurses were kind, considerate and caring. Found the doctors and theatre staff more caring and informative than the nurses. Waiting for discharge was over a hour and when I asked I "how long" was made to be feel as if I was a trouble maker. By choice I would not have another operation here because of the uncaring nature. When you are unwell and nervous of having an operation the last thing you need is someone like that.

Story from NHS Choices

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