"Surgical Day Ward"

About: Southampton General Hospital

I had a planned procedure at the Surgical Day Ward (for an ERCP) and I can only praise the quality of staff, the cleanliness of the wards (and endoscopy suite), and the overall level of professionalism throughout. All the staff that I encountered were polite, friendly, but also highly professional, from admission, through the procedure in the endoscopy suite, t the after care in the Surgical Day Unit wards. The two trainee nurses deserve special mention, as they both carried out all their tasks with a smile while remaining totally professional - as were all the staff. This is perfect example of the right way to run a Unit (and post-care ward). Always impressed with Southampton staff, and this was no exception.

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Response from Southampton General Hospital

Thank you for your kind comments about the Surgical Day Ward and the Endoscopy Suite along with your praise for the staff. Your comments will be much appreciated by both teams and will be shared with them.

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