"appointments in eye clinic"
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
Posted by stuart
appointment system in total chaos I have been with my consultant for 8 years.i missed 1 appointment after they changed it to a Saturday and it was genuine I did miss it I phoned the appointment line and appoligsed to them only to be told I was took off the register now and would have to go back through my doctor now to get another appointment. So I did that got another appointment in april saw my consultant and he said your eyes have got worse I need to see you in 4 months instead of 12.That takes me to june 2014 still no appointment phoned up 3 times now to ask when my appointment is and still not got one to this day 15/08/2014 .I miss one appointment and get peanalised for it .Where do I go from here can some one tll me please.Thank you Mr J S Brewster P S I must add This is the very first time I Have ever missed any Appointment ?