"Impressed at efficiency"

About: University Hospital Lewisham

After telephoning 111 I was advised to visit the Urgent care unit at Lewisham hospital. Upon arrival the lady receptionist was incredibly helpful, understanding, compassionate and overall lovely. She took all of my information and advised me of a 30-40 min wait. I only waited 35 minutes and from what i saw patients were being seen and treated reasonably quickly. I saw a lovely triage nurse and she referred me to a doctor who was a very nice GP and advised me accordingly at putting my mind at ease. Overall I am very satisfied with the service I received at this centre and would not hesitate to go agin in future.

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Responses

Response from University Hospital Lewisham

Many thanks for your positive comments, we always strive to provide a friendly efficient service despite many daily challenges. We appreciate you taking the time and effort to praise us. Sarah Adkins Lead Nurse - Urgent Care Centre University Hospital Lewisham Lewisham and Greenwich NHS Trust

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