"I was really well looked after"

About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS)

(as the patient),

Please thank the lady who brought me home – I’d like to have her when I need to go to the hospital again, her name is Sarah Bolton.

She was very nice, I was really well looked after, she helped me right into my house.

Thank her very, very much.

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hello 727

Thank you so much for taking the time to share your feedback.

It is very rewarding to hear how are staff are continuing to provide excellent care to patients when they need it most.

We will share your kind words with Sarah - she will also receive a letter from our CEO to recognise your kind feedback.

Thank you, again, for sharing your story.

Sara

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