"Poor treatment at A & E"
About: North West Ambulance Service NHS Trust / Emergency ambulance North West Ambulance Service NHS Trust Emergency ambulance Bolton BL1 5DD Tameside General Hospital / Accident and emergency Tameside General Hospital Accident and emergency Ashton Under Lyne OL6 9RW
Posted by Julsy3 (as ),
This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…
83 year old lady fell at home. Severe pain in leg and large gash on calf, bleeding heavily. She lives alone, with no family apart from a niece who she couldn’t contact. Ambulance took a very long time to arrive, then waited outside A & E for 1 ½ hours before they wheeled her in. Then waited 6 more hours before she saw a triage nurse. The wound was sutured. No x-ray was ordered although her mobility was very poor. She had to go home by taxi, still in pain.
She was told district nurses would see her in 2 days, but they did not. She returned to A & E as wound still bleeding. Told it had been badly sutured, and had to be stitched again. Still no x-ray ordered and no doctor consulted. She has now been told she has a blood clot in the other leg, possibly sustained at the time of this injury. Her mobility is extremely poor. The district nurses have now received instruction to visit and dress wound, but had not done so at the time this information was provided.