"Penn Ward - Thank you"

About: Princess Alexandra Hospital (Harlow)

Our mother has been a patient on Penn Ward for 2 and a half weeks. The care she has received has been excellent. All the staff of Penn Ward work together as a team to create an environment where patients and their families are treated with care consideration kindness and respect. They have been professional and work tremendously hard with stretched resources. We could not have wished for a better ward for our mother to be cared for in.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Dear Anonymous, It is always a pleasure to be able to help, or to read very positive comments like the one you have posted. I know Penn Ward will take great pride in reading your comments out to staff and recording them somewhere prominent where everyone can see them, so thank you for taking the time to post them. We also know that we don't always get everything right. So please do let us know if ever we can do anything to improve. Our contact details are 01279 82 70 84 and pals@pah.nhs.uk.

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