"Accidental fall while visiting HRI"

About: Hull Royal Infirmary

On June 10th 2014 while accompanying my husband to the Audio Department, I accidently had a fall. I was taken to the A&E were I was seen at first by a speciality Dr I believe he was. he was very good and even wheeled the trolley to the Major Dept because he said he wanted to have a word with the staff. When I was seen by the Female Doctor in attendance she examined me and told me I was well enough to go home. She didn't send me for X Ray which myself and many others are quite surprised, considering my age. I am 74 years old, I have a hip and knee replacement also have history of osteoarthritis. It wasn't until I saw a Consultant 2 weeks later for a follow up appointment for my knee replacement that he sent me for an x ray on my pelvis and discovered my hip had become loose. I am now waiting to see another consultant. but in the mean time I am in constant pain and having to walk with a stick which I wasn't doing before. Surely the female Doctor I saw that day should have sent me for an X Ray. Good job that consultant is doing his job right.

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Response from Hull Royal Infirmary

Dear Mrs Cartledge Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the Emergency Depsrtment are made aware of your concerns. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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