"Pig in the middle of who does dressing"

About: Birmingham and the Black Country Manor Hospital / Trauma and orthopaedics

(as the patient),

Compound fracture index finger - hospital said need to have dressing changed every 2 -3 days. GP Aldridge Northgate - can't do it as short on nurses - advise got to walk in centre - Walsall walk in so full of notices on what they do and don't do got confused so walked out. In the end went to B'ham Boots to get drsssing chnaged. That is bad service

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Walsall Healthcare NHS Trust

Hi Peterskeg, thanks for taking the time to leave feedback, we're sorry to hear of your issue. I've passed details of your comments onto NHS England, who handle feedback and complaints on behalf of GPs and the Walk in Centre in Walsall.

If you would like to follow this up, please give them a call on 0300 3112233.

Regards,

David Foster,

Digital Communications Manager,

Walsall Healthcare NHS Trust.

  • {{helpful}} of {{total()}} people think this response is helpful

Update posted by Peterskeg (the patient)

Perhaps more helpful to others and I to state who was responsible for changing dressing because without that knowledge who could you complain to?

As an aside got reinfected so two courses of antibiotics - due to delay in having dressing changed? If it was then NHS waste of money in lab test and second course of antibiotics.