"Very friendly staff"

About: Telford referral and quality service (TRAQS)

(as the patient),

Staff very friendly, very quickly dealt with, makes a difference when you are nervous.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Reader167

Thank you for sharing your positive comments with the TRAQS team. I am pleased to hear that your experience was a good one and that although nervous you were put at ease by the friendly staff.

Thank you again for taking the time to share your feedback

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Update posted by Reader167 (the patient)

More staff needed at night,went twice,as was told to do so and staff too busy to see me,needed to get there at a time when my pulse was racing very fast,unable to do this yet