"I was able to understand what I was told and the treatment I needed"

About: Telford referral and quality service (TRAQS)

(as the patient),

Reception staff were friendly, pleasant, I felt the Doctor was easy to talk too, I felt relaxed, the Doctor explained my condition and I was able to understand what she was telling me and the treatment I needed.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Quip797

Thank you for taking the time to provide the team with feedback following your recent referral via TRAQS.

I am pleased that you feel that everything was explained to you clearly and that the staff inthe clinic were friendly.

Thank you again for sharing your feedback and we wish you all the best with your treatment

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