"Well done, great service"

About: Telford referral and quality service (TRAQS)

(as a relative),

The experience was excellent as it was for my son. TRAQS got in touch within a week of being referred from our doctors. Well done, great service. At the clinic we went in at our appointment time which makes a change.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Green210

Thank you for sharing your positive feedback with the TRAQS team.

I am pleased that the experience was excellent for both you and your son and that we contacted you promptly and were able to book a suitable appointment.

We appreciate all feedback but it is especially rewarding when we receive such excellent feedback.

Thank you again for taking the time to share your comments with the team.

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