"Breast Clinic"

About: Cheltenham General Hospital

I attended the 2 week wait Breast Clinic at the Thirlestaine Breast Centre to have a breast lump looked at. I saw two doctors who were assisted by nurses or HCAs (not sure which) and everyone who dealt with me was extremely professional and reassuring. The service was really quick and efficient and I hardly had to wait to be seen by the doctor and for an ultrasound. My lump was dealt with there and then (a simple cyst) and I left feeling really happy with my experience. It's really quite scary when you find a lump and it's so nice to have it dealt with promptly by lovely staff. And I would say to anyone who has an appointment coming up there to try not to worry too much as they will look after you really well.

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Responses

Response from Cheltenham General Hospital

Hi there, Thank you very much for taking the time to share this feedback with us and others. It's good to hear you had such a positive experience of our services at Thirlestaine Breast Centre and we will be happy to pass your comments on to the team at the centre. If you'd like to leave more specific feedback then please do get in touch with our patient liaison (PALS) team on 0800 019 3282 (Free phone) or email pals.gloucestershirehospitals@glos.nhs.uk who will be happy to help. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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