"Treatment ok but pain relief did not last"

About: Montagu Hospital / Pain Management Rotherham Hospital / Accident and emergency

(as the patient),

Excellent care at Rotherham general hospital after my fall down stairs in January 2013. Broke my femur, spiral fracture, broken right ankle, shredded tendon in right thumb.

Suffered back pain since 1992, had lots of different treatments, was treated at Rotherham general hospital. Referred to Montague hospital pain management from Rotherham walk in centre in 2013.

The treatment was ok, but the pain relief did not last. I tried by phone for fresh treatment, was put on answer machine which is rubbish, it does not matter new, I'm learning to cope. They did not even reply.

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Hello my name is Kerry, thank you for your post on Patient Opinion, we really appreciate your feedback on the care you have received at The Rotherham NHS Foundation Trust and are pleased that your experience of this was Excellent. We are sorry to hear about your continued back pain complaint and hope that you are able to progress onto effective treatment for this.

With best wishes

Kerry

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Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Hospitals NHS Foundation Trust

Thank you for your comments regarding the Pain Management Unit at Montagu Hospital. We are sorry to hear you did not receive a reply after leaving a message. We would like to discuss this further with you, can you please contact the Trust PALS department on Tel: 01302 553140 or Email: pals.dbh@dbh.nhs.uk.

We look forward to hearing from you.

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