"Complete satisfaction with Chorley"

About: Chorley & South Ribble Hospital

I went in to have an operation on my right hand carpel Tunnel Decompression. From going into the ward to leaving after op I was treated with the utmost care and attention by all the staff. The staff did every thing they could to allay any feelings of anxiety which I had. A nurse walked down to the theatre with me talking all the way, which again made me feel more relaxed. This nurse did not leave me all the time I was in the theatre speaking and reassuring me. The surgeon and the staff also reassured me and were a great comfort They were very good. After the operation I was taken back to the ward by the same nurse. Later to be discharged. I am healing well . Thank you

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to give us your feedback, it's very much appreciated. Please be assured that your comments have been forwarded to managers in the relevant department to share with the staff concerned. With best wishes for your on-going recovery.

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Response from Chorley & South Ribble Hospital

Thank you for your positive comments; please be assured that your feedback has been shared with staff in the relevant departments.

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