"My experience with TRAQS was very poor"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Opal388 (as ),
My overall experience was good, however my experience with TRAQS was very poor. My referral was not submitted by TRAQS until 8 days after my GP appointment. Then I had to wait a further 2 weeks, during this time I contacted TRAQS who were extremely defensive of the service. I was not complaining, simply chasing up my referral. I was told there had been a delay due to the number of patients they deal with- which frankly is a poor explanation. My referral was then handled by my GP so I feel the TRAQS system is a complete waste of time!