"Was not made clear what the referral was for"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by North216 (as ),
I was referred for 2 separate clinics – Dermatology and Optometry. I had completely forgotten about the optometry referral, so when the 1st TRAQS letter arrived just a few days after the dermatology appointment, I thought it was for that and threw it away.
It was only when somebody phoned me that it was made clear that the referral was for optometry. I cannot be the only person with multiple referrals, so could the initial letter not be amended to state (briefly) what the referral is for. Otherwise everything was fine for both referrals.