"I was fitted with hearing aids which have considerably improved my hearing"

About: Telford referral and quality service (TRAQS)

(as the patient),

During a visit to my GP at Malling Health Centre (Wellington) in March 2014 I mentioned that I was experiencing a degree of hearing loss. On inspection my GP discovered a build-up of wax in both ears, and recommended that I had them syringed. This was carried out until clear of wax.

I then made an appointment to see the GP in May at which time I was told that I would be referred to TRAQS. Shortly afterwards I was made to visit Specsavers (Wellington) for a hearing test at the end of May.

Tests were carried out and I was fitted with hearing aids which have considerably improved my hearing. I am due to go back to Specsavers in two weeks’ time for a follow up.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Devoted21

I am pleased to hear that following your GP referral via TRAQS to the Specsavers Hearing Service you are feeling the benefit of your new hearing aids.

Thank you for taking the time to share your positive comments with the TRAQS team

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