"Accident and Emergency"

About: Manchester Royal Infirmary

My cousin was admitted to accident and emergency I travelled with him in the ambulance I from the paramedic to the ambulance staff and the doctors and nurses in the emergency department he was treated with dignity and compassion . He had an infection with a very high temperature and also has Parkinson's he is now an inpatient at MRI I cannot praise the staff enough for his care

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the Patient Opinion website regarding your cousin’s care at the Accident Emergency Department of the Manchester Royal Infirmary. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the entire time your cousin was cared for the doctors and nurses treated him with dignity and compassion. We can assure you that we have passed on your thoughts to the Accident and Emergency Department Manager and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary

Thank you for your comments posted on the NHS Choices website regarding your cousin’s care at the Accident Emergency Department of the Manchester Royal Infirmary. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that you thought that the entire time your cousin was cared for the doctors and nurses treated him with dignity and compassion. We can assure you that we have passed on your thoughts to the Accident and Emergency Department Manager and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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