"The Ward accommodation was excellent ..."

About: Worcestershire Royal Hospital

(as the patient),

What I liked

The Ward accommodation was excellent -

I was allocated a very clean and comfortable side room with my own ensuite facilities. The Ward Staff, Theatre Staff and Clinicians were all extremely professional and caring - making me feel at ease and more comfortable pre-operatively and post-operatively.

What could be improved

Communication - Unfortunately the Ward Staff neglected to inform me that my husband had telephoned asking after me.

Hungry - I was left for a long time after surgery before any food was offered to me.

Anything else?

The patientline - telecommunications system is an excellent facility.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››