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My vist to the eye clinic

Story from nhs.uk

"My vist to the eye clinic"

About: Blackpool Victoria Hospital

I found the consultant to be very rude , abrupt , ignorant , and very ill mannered . I came away none the wiser having had eye surgery at manchester hospital the phrase chalk and cheese comes to mind.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 9 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 05/08/2014 at 15:09
Published on Care Opinion at 15:48

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Mal,

Thank you for taking the time to share information about your recent visit to the Ophthalmic clinic here at Blackpool Victoria Hospital. I am sorry to hear that you felt the Consultant was very rude and ill mannered.

I do urge you to contact my team on 01253 955589 or pals@bfwhospitals.nhs.uk so I can get some more details and fully investigate these issues.

Kind Regards,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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